News: Annoucement: New Website & Registration Software Release!

West Seneca Youth & Recreation is excited to announce our new website and streamed lined registration services.

What is the Recreation Departments new website URL?
www.WestSenecaRecreation.com
The website is linked to our municipal website and social media pages. The website will also offer a “HELP” section that can answer a variety of questions/concerns.

Will the new website offer online registration?
Yes. The new website will offer online registration for most department programs. The website will offer a both written instructions and video instructions on how to register for a program.

Will you still accept walk in or by mail registrations?
Yes. Please see the below question “How do I register for a program?”
Please note some programs or events will be online registration only.

How do I register for a program?
Regardless of the registration method, you must have a recreation account set up (online) before registering for any program. After, you can register*:

• In Person – Complete the forms online, print them and stop into our office to make a payment (cash, check, money order or credit card).
• Via Mail – Complete the forms online, mail them with payment to West Seneca Youth & Recreation (check or money order).
• Online – NEW – Complete the forms online and make a payment with your credit card.

• The adult must have an online recreation account set up and/or be a member of a household who already has an online recreation account set up.
• Proof of Age: Photo ID such as Non-Drivers ID or Driver’s License listing your Town of West Seneca Property Tax Address.
• Proof of Residency: Current Town of West Seneca PROPERTY TAX or utility bill. The address must match the address listed on your Photo ID. School tax bills will not be accepted.
• To be considered a RESIDENT your home address must pay Town of West Seneca Property Taxes. 
• A previous/expired/old Resident ID Card or Membership Card is not an acceptable form of identification for a Membership Card.
• A passport is not an acceptable form of identification for a Membership Card.
• The adult must be present to have their photo taken for the Membership Card.

• The youth must already be a member of a household who already has already set up an online recreation account. The youth must be listed under his parent’s/guardian’s account.
• Proof of Age: Birth Certificate (copies are accepted).
• Parent/Guardians proof of Residency: Parent’s/Guardian’s current Town of West Seneca PROPERTY TAX or utility bill. Name of parent/guardian on proof must match the name on the Birth Certificate. We will also accept court papers and/or adoption papers and/or similar documents listing an adult as the youth’s guardian.
• School tax bills will not be accepted. To be considered a RESIDENT the child's parent/legal guardian home address must pay Town of West Seneca Property Taxes. 
• The child must be present to have their photo taken for the Membership Card. 
• A previous/expired/old Resident ID Card or Membership Card is not an acceptable form of identification for a Membership Card.We will still offer Summer Youth Passes. If you are a grandparent, aunt/uncle, etc., who has a youth (under the age of 18) staying with you for the entire length of their Summer Vacation they are eligible for a Youth Summer Resident Pass. In addition to the above-listed requirements to obtain a Membership Card for children (under the age of 18), we will require a letter from the youth’s parent and/or guardian stating that the youth is staying with you for the entire length of their Summer vacation and acknowledging that the Town will be notified in writing when the youth returns to the parent’s/guardian’s custody. The youth’s membership card shall expire when the Town is notified of their return to a parent/guardian and/or on their expiration date, whichever occurs first. The letter must be presented at the time of the card issuance and must contain an original signature from the youth’s parent/guardian (we will not accept photocopies, scanned, faxed or emailed copies). All of the required items are due at the time of the membership Issuance. The youth must be present to have their photo taken. The youth must be registered under the family member obtaining the membership card, online recreation account. The family member obtaining the membership card agrees to all waivers, rules, regulations, etc., for this youth and assumes all risk and responsibility for the youth while they participate in Town of West Seneca programs and facilities. Youth Summer Membership Cards are the same fee as a regular card.
  

• A passport is not an acceptable form of identification for a Membership Card for any person, of any age.
• Only the person the Membership Card is issued to is issued to, is the only person allowed to use the Membership Card.
• The person’s photo will be taken at the time of issuance and linked to their profile on the account, when the card is scanned, their photo will appear.
• At facilities where scanning is not able to take place, the person must show their Membership Card and proof of residence.
• If any person is caught sharing their Membership Card (i.e. someone else uses it) and/or any person is caught using a Membership card that is not assigned to said person they will have their entire household account and Membership Cards suspended for one year. The person or persons will not be eligible to register for a Town of West Seneca Recreation program.
• Each person named on the account or in the household needs their own Membership Card.

• Membership Cards are valid for two (2) years from the issue date. Example: If your card was issued on June 2, 2020 the card would expire June 1, 2022. Except in the case of Summer Resident passes, see above for more details.
• Any Membership Card that is lost, stolen, misplaced, expired, etc., and a new Membership Card is needed, the fee will be the same as obtaining a new Membership card.
• If a person is caught or any members of their account are caught using an address that is not their primary residence the account and Membership Card will be suspended for one year. The person or persons will not be eligible to register for a Town of West Seneca Recreation program.

• Membership Cards are $10 (per card, per person) and valid for 2 years. We accept cash, check, money orders and credit cards as methods of payment. The preferred method of payment is check or money order "made out to the Town of West Seneca". Credit Cards are accepted but there is an additional transaction fee. The transaction fees are set by Gov’t portal and are subject to change at any time with no notice. There is an ATM located at Town Hall, there is a fee for use.
• Active Duty Military, veterans, and senior residents (60+) no fee will be charged. You must request this at the time of Membership Card issuance. Failure to request this may result in you being issued a standard Membership Card and charged the fee. No refunds will be issued.
• Again, accepted methods of payment are cash, check/money order made out to the "Town of West Seneca" and credit card. Please note there is an additional fee for credit card transactions. The preferred method of payment is check. Credit Cards are accepted but there is an additional transaction fee. The transaction fees are set by Gov’t portal and are subject to change at any time with no notice. There is an ATM located at Town Hall, there is a fee for use.
• If a Membership Card is lost, a new one must be applied for at the cost of $10. 
• There are no refunds, for any reason, at any time.

• Example A: Sally visits the Recreation office on March 2, 2021. Sally bring her Valid Resident ID Card that expires on December 20, 2021 and her required items. Sally set up her online Recreation Account before visiting the office. West Seneca Youth & Recreation issues Sally a new Membership Card which will expire March 1, 2023 and Sally is charged no fee.

• Example B: John visits the Recreation office on March 20, 2021. Mark brings his valid Resident ID Card that expires on December 20, 2021 and his required items. John did not set up his online Recreation Account before visiting the office. West Seneca Youth & Recreation is unable to issue John a Membership Card because he did not set up his online Recreation account.

• Example C: Chuck visits the Recreation office on March 25, 2021. Chuck brings his valid Resident ID Card that expires on December 12, 2021, Chuck created his online Recreation account, Chuck did not bring his required items. West Seneca Youth & Recreation is unable to issue Chuck a Membership Card because he did not bring his required items.

• Example D: Danielle visits the Recreation office on April 2, 2021. Danielle brings her Resident ID Card which expired on March 1, 2021 and her required items. Danielle set up her online recreation account before visiting the office. West Seneca Youth & Recreation issues Danielle a Membership Card and charges her a fee of $10. 
   
  Please note West Seneca Youth & Recreation reserves the right to change this information at anytime with no notice.